Privacy Policy
1. Introduction
Dokreates, is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.
2. Personal Information We Collect
We may collect the following personal identification information when you interact with our website:
Name: To identify and address you correctly.
Email Address: To communicate with you, send order confirmations, and provide updates.
Mailing Address: To deliver physical products.
Phone Number: To contact you regarding your order or workshop registration.
Payment Details: To process payments for orders and workshop registrations.
We collect this information when you place an order, register for a workshop, or sign up for our newsletter.
3. How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To process and fulfill your orders.
Workshop Management: To register you for workshops and provide related information.
Customer Service: To respond to your inquiries and support needs effectively.
Newsletter and Updates: With your consent, to send you periodic updates, newsletters, and promotional offers.
4. Cookies
Our website uses cookies and similar technologies to enhance user experience and gather information about website usage. Cookies are small files stored on your device that track, save, and store information about your interactions with our website. Third-party services, such as Google Analytics, may also use cookies to collect data on our behalf.
You can manage your cookie preferences through your browser settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Third-party Services
We may share your personal information with trusted third-party service providers for the following purposes:
Payment Processing: To securely process payments (e.g., PayPal).
Analytics: To analyse website traffic and user behaviour (e.g., Google Analytics).
We do not sell or rent your personal information to third parties.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children. Parents and guardians should be aware of their children’s online activities and ensure proper guidance is provided. We encourage parents and guardians to monitor and supervise their children's online interactions to ensure a safe and appropriate browsing experience.
7. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated date.
By using the Dokreates website, you consent to our Privacy Policy. If you have any questions or concerns about our Privacy Policy or our practices, please contact us at hello.dokreates@gmail.com